Privacy policy
1. Introduction
PWRSC weoperates the website pwsrcgroup.com and related services.
We are committed to protecting your privacy and handling your personal data transparently and securely, in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or otherwise interact with us.
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2. Personal Information We Collect
We may collect the following categories of personal information:
a) Information you provide directly
• Name
• Billing and shipping address
• Email address
• Phone number
• Payment-related information (processed securely via third parties)
• Account information (if applicable)
• Communications with us (emails, contact forms, support requests)
b) Automatically collected information
• IP address
• Browser type and device information
• Pages visited and interaction data
• Cookies and similar tracking technologies
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3. How We Use Your Information
We use your personal information to:
• Process and fulfill orders
• Deliver products and services
• Communicate with you about orders, support, or inquiries
• Improve our website, services, and user experience
• Comply with legal and tax obligations
• Prevent fraud and ensure platform security
• Send marketing communications (only if you have given consent)
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4. Legal Basis for Processing (GDPR)
We process personal data based on one or more of the following legal grounds:
• Performance of a contract (e.g. fulfilling an order)
• Legal obligations (tax, accounting, consumer law)
• Legitimate business interests (security, analytics, improvement)
• Your explicit consent (marketing, cookies)
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5. Sharing Your Personal Information
We only share personal information when necessary and with trusted third parties, including:
• Shopify (our e-commerce platform)
• Payment providers (e.g. card processors, PayPal, Klarna if applicable)
• Shipping and logistics partners
• Email and marketing platforms (only with consent)
• Analytics providers (e.g. Google Analytics)
These parties are contractually obligated to protect your data and use it only for the intended purpose.
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6. International Data Transfers
Some service providers may be located outside the European Economic Area (EEA).
When data is transferred internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission.
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7. Cookies & Tracking Technologies
We use cookies and similar technologies to:
• Enable essential site functionality
• Analyze site usage and performance
• Improve user experience
• Support marketing activities (only with consent)
You can manage or withdraw cookie consent via your browser settings or our cookie banner.
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8. Marketing Communications
If you subscribe to our mailing list, we may send you updates, offers, or product information.
You can unsubscribe at any time using the link in our emails or by contacting us directly.
We do not sell or rent your personal data.
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9. Data Retention
We retain personal information only as long as necessary for:
• Order fulfillment and customer support
• Legal, tax, and accounting requirements
• Legitimate business purposes
When no longer needed, data is securely deleted or anonymized.
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10. Your Rights (EU / GDPR)
You have the right to:
• Access your personal data
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent at any time
• Data portability
• Lodge a complaint with a data protection authority
To exercise your rights, contact us using the details below.
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11. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
Payment information is processed securely by certified third-party providers and is never stored on our servers.
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12. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices and encourage you to review their policies separately.
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13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal or operational changes.
The latest version will always be available on our website.